FAQ

How to register on thawana.com?

Click the “Register” link and fill the form and create the account. You will get a validation link to your email, and click on it to validate the account.

Before publishing ads, complete your profile (My profile) by adding your details. A complete profile increases the sales.

 

How to post an ad?

Posting an ad on thawana.com is quick and easy! Simply click the ‘’publish your ad for free’’ button and follow the instructions.

To publish a free ad you must log in to your account. If you don’t have an account click on ‘’Register’’ and fill the form to make it.

After publishing your ad, we will review it and approve it.

 

How can I delete my ads?

Log in to your account and click on “Manage your Listing” then click on delete

 

Can I edit my ads?

You can see edit option in “Manage your Listings”.

How to change my account password?

Log in to your account next click on “My profile”. You can see “Modify password” Click on it to change the password.

Or

You can recover your password by clicking “Forgot Password” in the login form.

 

How long do ads stay on thawana.com?         

Ads appear for 60 days unless you delete them earlier.

 

I can’t find my ad what’s wrong?

First, go to your account and see at “Manage Your Listings” whether it is live or not.

If not your ad may be under review, need some editing or you have violated our rules. Contact if you need more assistance.

Premium listings show only after payment

 

My ad was rejected. Why?

You have violated our ad posting rules.

 

What are the Ad posting rules?

You should not allow publishing below things when you are posting an advertisement, Illegal materials to sell in Sri Lanka, an invalid phone number or email address, Fake offers, Bad language, Offensive pictures ,Text in the title or description that is not related to the advertised item or service, Pictures that do not match or clearly show the advertised item or service, Text in the first pictures, A non-specific plant or service, A URL link that is not relevant to the advertised item or service, Offers and requests for items or services in the same ad, Multiple items in the same ad.      

 

What is a top ad?

Top ad is a paid ad. Top ads are showed in homepage slider and top to the normal listings.

 

How to type Sinhala or Tamil?

You can install Google input tool